Shipping policy
At Cartasta, we’re committed to getting your order to you safely and on time. Please read our shipping policy below for complete details.
📦 Shipping & Delivery
We currently offer shipping across India 🇮🇳 to all serviceable locations.
🚀 Standard Delivery: Orders are delivered within 7 business days after dispatch.
📍 Delivery times may vary depending on your location, product availability, and courier service.
🏡 Remote and difficult-to-service locations may require additional delivery time.
⏳ Delivery timelines are estimates and may be affected by weekends, public holidays, weather conditions, or unforeseen courier delays.
⚙️ Order Processing
Orders are generally processed and prepared for dispatch within 1–2 business days after payment confirmation.
🗓️ Orders placed on Sundays or public holidays will be processed on the next business day.
📲 Once your order has been dispatched, you will receive shipping and tracking information through the contact details provided at checkout.
💳 Shipping Charges
💰 Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.
🎁 If Cartasta offers free shipping on a particular product or order, the applicable offer will be shown during checkout.
🔎 Order Tracking
Once your order is shipped, we’ll provide tracking details whenever tracking is available.
📍 Use your tracking information to monitor the status and estimated delivery of your package.
⚠️ Delivery Delays
While we always aim to deliver your order within the stated timeframe, delays may occur due to:
🚚 Courier or logistics partner delays
🏠 Incorrect or incomplete shipping addresses
🌧️ Extreme weather or natural events
🗓️ Public holidays or transportation disruptions
📍 Remote-area delivery limitations
🔄 Other circumstances beyond our reasonable control
If your order is significantly delayed, please contact our customer support team with your order number so we can assist you.
🏠 Incorrect Address
Customers are responsible for providing a complete and accurate delivery address and contact number.
Cartasta may not be responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete address information.
📦 Damaged or Missing Packages
If your package arrives damaged:
📸 Take clear photographs of the package and product.
🧾 Keep your order details/invoice ready.
📩 Contact Cartasta customer support as soon as possible.